{"id":5765,"date":"2026-07-30T09:34:18","date_gmt":"2026-07-30T00:04:18","guid":{"rendered":"https:\/\/help.interfy.com.au\/?post_type=ht_kb&p=5765"},"modified":"2026-07-30T16:00:59","modified_gmt":"2026-07-30T06:30:59","slug":"how-to-fix-common-issues-with-transactions-from-myob","status":"publish","type":"ht_kb","link":"https:\/\/help.interfy.com.au\/index.php\/knowledge-base\/how-to-fix-common-issues-with-transactions-from-myob\/","title":{"rendered":"How to Fix Common Issues with Transactions from MYOB"},"content":{"rendered":"\n

This article outlines common issues that may occur when syncing transactions from Xero<\/strong> into Procore<\/strong>, including Bills, Credit Notes, Spend Money, and Manual Journals<\/strong>.<\/p>\n\n\n\n

Common Issues\/Errors<\/h2>\n\n\n\n

1. Unmapped Project<\/strong> – Ensure the project is correctly mapped in OneCore so transactions can sync properly. In OneCore, navigate to Projects\/Jobs>Project Mapping> and check to see if the project is listed under the mapped projects tab.<\/p>\n\n\n\n

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How to map to an existing project in OneCore MYOB
<\/strong>https:\/\/help.interfy.com.au\/index.php\/knowledge-base\/how-to-map-to-an-existing-project-in-onecore-myob\/<\/a><\/p>\n\n\n\n

2. Unmapped Contact<\/strong> – Verify that the MYOB contact is linked to the appropriate Procore vendor or contact record. In OneCore, navigate to Vendors>Vendor Mapping> and check to see if the contact is mapped under the Mapped Vendors tab.<\/p>\n\n\n\n

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How to map Procore Vendors to MYOB Contacts; vice versa?
<\/strong>https:\/\/help.interfy.com.au\/index.php\/knowledge-base\/how-to-map-procore-vendors-to-myob-contacts-vice-versa-2\/<\/a><\/p>\n\n\n\n

3. Unmapped or Missing Cost Type<\/strong>   Confirm that the default cost type has been configured in OneCore. Navigate to Projects\/Jobs>Project Mapping> where you will see the Default Cost Type dropdown menu. Ensure the settings is saved.<\/p>\n\n\n\n

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4. Unmapped Line Item Account<\/strong> – Occurs when the account is not mapped to a Procore cost code or if corresponding cost code does not yet exist in Procore.<\/p>\n\n\n\n