{"id":2715,"date":"2023-11-17T15:12:02","date_gmt":"2023-11-17T04:42:02","guid":{"rendered":"https:\/\/help.interfy.com.au\/?post_type=ht_kb&#038;p=2715"},"modified":"2023-11-17T15:47:59","modified_gmt":"2023-11-17T05:17:59","slug":"how-can-i-view-failed-transactions-2","status":"publish","type":"ht_kb","link":"https:\/\/help.interfy.com.au\/index.php\/knowledge-base\/how-can-i-view-failed-transactions-2\/","title":{"rendered":"How Can I View Failed Transactions?"},"content":{"rendered":"\n<p>You can view failed transactions from the <strong>OneCore QBO Dashboard<\/strong>. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>From OneCore select Transaction Dashboard from the left panel.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"223\" height=\"89\" src=\"https:\/\/wpstaq-ap-southeast-2-media.s3.amazonaws.com\/help-interfy\/wp-content\/uploads\/media\/2023\/11\/image-46.png\" alt=\"\" class=\"wp-image-2716\" srcset=\"https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-46.png 223w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-46-50x20.png 50w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-46-60x24.png 60w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-46-100x40.png 100w\" sizes=\"auto, (max-width: 223px) 100vw, 223px\" \/><\/figure>\n\n\n\n<p>2. Select the date range to filter by. Click on <strong>Apply<\/strong> i.e. last month. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"300\" src=\"https:\/\/wpstaq-ap-southeast-2-media.s3.amazonaws.com\/help-interfy\/wp-content\/uploads\/media\/2023\/11\/image-47-1024x300.png\" alt=\"\" class=\"wp-image-2717\" srcset=\"https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-47-1024x300.png 1024w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-47-300x88.png 300w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-47-768x225.png 768w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-47-50x15.png 50w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-47-1536x450.png 1536w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-47-60x18.png 60w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-47-100x29.png 100w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-47.png 1689w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Filter by date<\/figcaption><\/figure>\n\n\n\n<p>3. Scroll down to failed transactions. Click on the icon to view each type of failed transaction, or from the filter select the type. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"256\" src=\"https:\/\/wpstaq-ap-southeast-2-media.s3.amazonaws.com\/help-interfy\/wp-content\/uploads\/media\/2023\/11\/image-48-1024x256.png\" alt=\"\" class=\"wp-image-2718\" srcset=\"https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-48-1024x256.png 1024w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-48-300x75.png 300w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-48-768x192.png 768w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-48-50x12.png 50w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-48-1536x384.png 1536w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-48-60x15.png 60w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-48-100x25.png 100w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-48.png 1650w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Filter by &#8220;Failed Head Contract Claim&#8221;<\/figcaption><\/figure>\n\n\n\n<p>4. Look at the additional info column for more information. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"331\" src=\"https:\/\/wpstaq-ap-southeast-2-media.s3.amazonaws.com\/help-interfy\/wp-content\/uploads\/media\/2023\/11\/image-49-1024x331.png\" alt=\"\" class=\"wp-image-2719\" srcset=\"https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-49-1024x331.png 1024w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-49-300x97.png 300w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-49-768x248.png 768w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-49-50x16.png 50w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-49-1536x496.png 1536w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-49-60x19.png 60w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-49-100x32.png 100w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/11\/image-49.png 1663w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Failed transactions<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>You can view failed transactions from the OneCore QBO Dashboard. 2. Select the date range to filter by. Click on Apply i.e. last month. 3. Scroll down to failed transactions. Click on the icon to view each type of failed transaction, or from the filter select the type. 4. Look&#8230;<\/p>\n","protected":false},"author":15,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[71,72,67,70,69],"ht-kb-tag":[47,64],"class_list":["post-2715","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-transactions-commitment-claims-qbo","ht_kb_category-transaction-direct-costs-qbo","ht_kb_category-faq-qbo","ht_kb_category-transactions-head-contract-qbo","ht_kb_category-txn-dashboard-qbo","ht_kb_tag-check","ht_kb_tag-qbo"],"_links":{"self":[{"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/ht-kb\/2715","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/comments?post=2715"}],"version-history":[{"count":1,"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/ht-kb\/2715\/revisions"}],"predecessor-version":[{"id":2720,"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/ht-kb\/2715\/revisions\/2720"}],"wp:attachment":[{"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/media?parent=2715"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/ht-kb-category?post=2715"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/ht-kb-tag?post=2715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}