{"id":137,"date":"2019-10-04T09:32:50","date_gmt":"2019-10-04T00:02:50","guid":{"rendered":"http:\/\/help.interfy.com.au\/?post_type=ht_kb&#038;p=137"},"modified":"2025-02-10T11:12:45","modified_gmt":"2025-02-10T00:42:45","slug":"how-can-i-view-failed-transactions","status":"publish","type":"ht_kb","link":"https:\/\/help.interfy.com.au\/index.php\/knowledge-base\/how-can-i-view-failed-transactions\/","title":{"rendered":"How Can I View Failed Transactions?"},"content":{"rendered":"\n<p>You can view failed transactions from the <strong>OneCore dashboard<\/strong>. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>From OneCore select dashboard from the left panel.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-style-zoooom\"><a href=\"http:\/\/help.interfy.com.au\/wp\/wp-content\/uploads\/2019\/10\/image-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"195\" height=\"119\" data-id=\"138\" src=\"https:\/\/wpstaq-ap-southeast-2-media.s3.amazonaws.com\/help-interfy\/wp-content\/uploads\/media\/2019\/10\/image-1.png\" alt=\"\" class=\"wp-image-138\" srcset=\"https:\/\/help.interfy.com.au\/wp-content\/uploads\/2019\/10\/image-1.png 195w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2019\/10\/image-1-50x31.png 50w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2019\/10\/image-1-60x37.png 60w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2019\/10\/image-1-100x61.png 100w\" sizes=\"auto, (max-width: 195px) 100vw, 195px\" \/><\/a><\/figure>\n<\/figure>\n\n\n\n<p>2. Select the date range to filter by. Click on <strong>Apply<\/strong> i.e. last month. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"723\" height=\"421\" src=\"https:\/\/wpstaq-ap-southeast-2-media.s3.amazonaws.com\/help-interfy\/wp-content\/uploads\/media\/2023\/12\/image-11.png\" alt=\"\" class=\"wp-image-2968\" srcset=\"https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-11.png 723w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-11-300x175.png 300w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-11-50x29.png 50w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-11-60x35.png 60w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-11-100x58.png 100w\" sizes=\"auto, (max-width: 723px) 100vw, 723px\" \/><\/figure>\n\n\n\n<p>3. Scroll down to failed transactions. Click on the icon to view each type of failed transaction, or from the filter select the type. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"237\" src=\"https:\/\/wpstaq-ap-southeast-2-media.s3.amazonaws.com\/help-interfy\/wp-content\/uploads\/media\/2023\/12\/image-12-1024x237.png\" alt=\"\" class=\"wp-image-2969\" srcset=\"https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-12-1024x237.png 1024w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-12-300x69.png 300w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-12-768x177.png 768w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-12-50x12.png 50w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-12-1536x355.png 1536w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-12-60x14.png 60w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-12-100x23.png 100w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-12.png 1679w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Filter by Transaction type<\/figcaption><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>OR<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"260\" src=\"https:\/\/wpstaq-ap-southeast-2-media.s3.amazonaws.com\/help-interfy\/wp-content\/uploads\/media\/2023\/12\/image-13-1024x260.png\" alt=\"\" class=\"wp-image-2970\" srcset=\"https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-13-1024x260.png 1024w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-13-300x76.png 300w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-13-768x195.png 768w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-13-50x13.png 50w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-13-1536x390.png 1536w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-13-60x15.png 60w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-13-100x25.png 100w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2023\/12\/image-13.png 1639w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Filter tools<\/figcaption><\/figure>\n\n\n\n<p>4. Look at the additional info column for more information. <\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-style-zoooom\"><a href=\"http:\/\/help.interfy.com.au\/wp\/wp-content\/uploads\/2019\/10\/image-6-1024x236.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"236\" data-id=\"143\" src=\"https:\/\/wpstaq-ap-southeast-2-media.s3.amazonaws.com\/help-interfy\/wp-content\/uploads\/media\/2019\/10\/image-6-1024x236.png\" alt=\"\" class=\"wp-image-143\" srcset=\"https:\/\/help.interfy.com.au\/wp-content\/uploads\/2019\/10\/image-6-1024x236.png 1024w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2019\/10\/image-6-300x69.png 300w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2019\/10\/image-6-768x177.png 768w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2019\/10\/image-6-50x12.png 50w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2019\/10\/image-6-60x14.png 60w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2019\/10\/image-6-100x23.png 100w, https:\/\/help.interfy.com.au\/wp-content\/uploads\/2019\/10\/image-6.png 1113w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can view failed transactions from the OneCore dashboard. 2. Select the date range to filter by. Click on Apply i.e. last month. 3. Scroll down to failed transactions. Click on the icon to view each type of failed transaction, or from the filter select the type. OR 4. Look&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[39,40,41,42,31,3,37,38],"ht-kb-tag":[47,19],"class_list":["post-137","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-transactions-commitment-claims-xero","ht_kb_category-transactions-commitment-claims-myob","ht_kb_category-transactions-direct-costs-xero","ht_kb_category-transactions-direct-costs-myob","ht_kb_category-faq-xero","ht_kb_category-faq-myob","ht_kb_category-transactions-head-contracts-myob","ht_kb_category-transactions-head-contracts-xero","ht_kb_tag-check","ht_kb_tag-xero"],"_links":{"self":[{"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/ht-kb\/137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/comments?post=137"}],"version-history":[{"count":4,"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/ht-kb\/137\/revisions"}],"predecessor-version":[{"id":3787,"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/ht-kb\/137\/revisions\/3787"}],"wp:attachment":[{"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/media?parent=137"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/ht-kb-category?post=137"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.interfy.com.au\/index.php\/wp-json\/wp\/v2\/ht-kb-tag?post=137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}