When a commitment progress claim has been paid in Xero, if a mistake is made, it cannot be modified in Procore as it is synced, as indicated by the green sync banner:
This can be achieved through Xero:
- Go to Accounting>Bank Accounts.
2. Click the bank account the payment was made from.
3. Open the payment claim.
4. From Options select Remove & Redo.
5. A message will appear saying the account transaction has been removed with the option to redo the payment. The commitment claim payment will also disappear from Payments Issued in Procore.
